Return Policy

We offer a 60-day return window from the date your order is delivered.

To be eligible, items must be:

• Unopened
• Unused
• In original packaging with all seals intact
• In the same condition as received

To initiate a return, contact us at info@purebiolabs.com.

If approved, we will provide return instructions.

Returns sent without prior approval will not be accepted.

Please inspect your order upon delivery.

If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

We do not accept returns for:

• Opened or used products
• Products with broken or tampered seals
• Sale items
• Gift cards

We do not offer direct exchanges.

The fastest way to get a different item is to return your product (if eligible) and place a new order.

Once your return is received and inspected, we will notify you if your refund is approved.

If approved, refunds are issued to your original payment method within 10 business days.

Your bank or credit card provider may take additional time to process the refund.

If more than 15 business days have passed since approval, contact us at info@purebiolabs.com.

We reserve the right to deny returns that do not meet the eligibility requirements.

Customers are responsible for complying with all local and state regulations before purchasing.