FAQs

You can place an order directly through our website. Select your desired products, add them to your cart, and complete the secure checkout process.

We ship our research products domestically within the United States. Please check our Shipping Policy page for detailed information.

Orders typically arrive within 3-5 business days. If you need faster delivery please choose our "2nd or Next Day" shipping options at checkout.

No. Our products are strictly intended for research and laboratory purposes only. They are not approved or intended for human or animal consumption.

We recommend storing all products in a cool, dry place away from direct sunlight to maintain optimal stability and shelf life.

Yes, each product is accompanied by a COA, ensuring transparency and verification of purity, identity, and concentration. COAs can be found on individual product pages or by clicking here

We accept major credit cards & debit cards

Yes, we utilize SSL encryption and robust security measures to ensure your transactions and personal information remain safe and secure.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it.

Please read our Refund Policy

You can reach our customer service team via email at info@purebiolabs.com or call us at (210) 786-1773 (Mon-Fri 9am - 4pm cst).

Our customer support team is available Monday through Friday, from 9 AM to 4 PM (CST).